Oppo A98 Ghost touch? A Simple Guide

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Oppo A98

Experiencing “ghost touch” on your Oppo A98, where the screen responds to non-existent touches, can be frustrating. This issue can be caused by various factors, ranging from software glitches to hardware malfunctions. Here’s a comprehensive guide to troubleshooting and potentially solving ghost touch issues on your device.

Steps to Resolve Oppo A98 Ghost touch

1. Clean the Screen:

First of all, clean your device’s screen with a soft, dry cloth. Dirt, moisture, or oil residue can cause unintended screen touches.

2. Remove Screen Protector or Case:

Attempt removing any screen protectors or cases if you’re using them. Some screen protectors or cases may apply pressure on the screen, leading to ghost touches. Invest in high-quality screen protectors and cases that are compatible with your Oppo A98. Poor-quality accessories can contribute to ghost touch problems.

3. Restart Your Phone:

A simple restart can sometimes resolve minor software issues. Hold down the power button and select “Restart” to reboot your Oppo A98.

4. Check for Software Updates:

Outdated software can lead to various issues, including ghost touch. Go to Settings > Software Update to download and install any available updates for your device.

5. Boot in Safe Mode:

Booting your Oppo A98 in Safe Mode can help determine if a third-party app is causing the problem. To enter Safe Mode, press and hold the power button, then press and hold the “Power off” option on screen until the “Reboot to safe mode” option appears. Tap “OK” to reboot. If the issue stops in Safe Mode, a third-party app is likely the culprit. You can then uninstall recently downloaded apps one at a time to identify the problematic app.

6. Perform a Factory Reset:

Performing factory reset will erase all data on your Oppo A98, so ensure you back up important files first. To perform a factory reset, go to Settings > System > Reset options then tap Erase all data (factory reset). Follow the on-screen instructions to complete the process.

Note: A factory reset should be considered a last resort due to the loss of data involved.

7. Check for Physical Damage:

Inspect your Oppo A98 for any signs of physical damage. Drops or impacts can damage the screen or internal components, leading to ghost touch issues.

8. Temperature and Humidity:

Extreme temperatures and high humidity can affect your device’s performance. Ensure your Oppo A98 is not exposed to overly hot or cold environments or placed in high humidity areas.

9. Professional Support:

If you’ve tried the above steps and the issue persists, it’s time to seek professional help. Contact Oppo Customer Support for guidance. They may offer additional troubleshooting steps or advise you to bring the device in for repair.

If your device is under warranty, or even if it’s not, visiting an authorized repair center is recommended. They can diagnose hardware issues accurately and perform necessary repairs.

Conclusion

By systematically following these steps, you can identify and possibly resolve ghost touch issues on your Oppo A98. If the problem turns out to be hardware-related and cannot be fixed through troubleshooting, professional repair is the next best step. Remember, dealing with electronic devices requires patience and sometimes professional assistance to ensure the longevity and proper functioning of your device.

Also read: Oppo A98 Overheating? Check This Guide