Experiencing ghost touch issues on your Vivo Y27s, where the screen responds to non-existent touches or interacts unpredictably, can be particularly frustrating. This can arise from software glitches to hardware malfunctions. Here’s a comprehensive guide to diagnosing and resolving ghost touch problems on your phone.
Steps to Resolve Vivo Y27s Ghost touch
1. Restart Your Phone:
A simple restart can often fix temporary software glitches that may cause ghost touch issues. Hold the power button and select “Restart” from the options.
2. Remove Screen Protector and Case:
Sometimes, non-compatible screen protectors or cases can apply pressure on the screen, leading to ghost touches. Remove them to see if the issue persists.
3. Check for External Factors:
Ensure your device is not exposed to extreme temperatures, moisture, or electromagnetic fields, as these can interfere with screen functionality.
4. Update Your Device:
Running on outdated software can cause various problems, including ghost touches. Navigate to Settings then System updates. Tap on ‘Check for updates’ and install any available software updates.
5. Perform a Safe Mode Test:
Booting your phone in Safe Mode can help you determine if a third-party app is causing the issue, as it disables all third-party apps. Press and hold the power button. Tap and hold the ‘Power off’ option until you see ‘Reboot to Safe Mode’ and select it. If the problem stops, a third-party app is likely causing the issue. You can then uninstall recently downloaded apps one by one to identify the culprit.
6. Clear Cache Partition:
This can resolve issues by clearing temporary files that might be causing the problem. Turn off your device. Press and hold the Volume Up and Power buttons simultaneously until the Vivo logo appears to enter recovery mode. Use volume buttons to navigate to “Wipe cache partition” and use the power button to select it.
7. Inspect for Physical Damage:
Look for signs of physical damage or water ingress, as these can cause ghost touch issues. If damage is evident, professional repair will be necessary.
8. Screen Calibration:
Some devices offer screen calibration tools in their settings which can help resolve minor touch screen inaccuracies. Check in your settings if there’s an option for screen calibration and follow the on-screen instructions to complete the process.
9. Factory Reset:
Factory reset will erase all data on your device, so ensure you back up important files first.
- Go to Settings > System management > Reset then Erase all data (to factory reset).
- Follow the prompts to reset your device.
10. Professional Assistance:
If the ghost touch issue persists even after trying all software solutions and a factory reset, it’s likely a hardware problem. Contact Vivo support or visit an authorized service center for professional help. It could be an issue with the touchscreen itself or other internal components that require professional repair or replacement.
Conclusion
Ghost touch issues on the Vivo Y27s can be addressed through a mix of simple steps, thorough troubleshooting, and, if necessary, professional assistance. By systematically following these solutions, you can identify the cause of the ghost touch problem and find an appropriate fix. Remember, if the issue appears to be hardware-related, seeking professional repair is the safest course of action to prevent further damage to your device.
Also read: Vivo Y27s Overheating? A Simple Guide