Your phone is registering touches that you haven’t made. It could be localized or across the whole screen. But it is something you don’t do on your Oppo F11 Pro, so it’s called a ghost touch issue. A broken screen is a different thing since you can still use it if it’s working (like many users do). But with ghost touches, you’re basically using a phone which takes random touches, so it will be difficult to guide your phone to do a certain task without tapping on the wrong option.
As if you wanted to call A but accidentally called AA. So, how do you fix it? Well, that’s what we’re here for so check out all the troubleshooting strategies we know of.
Charging cable or charger of poor quality
The retail box of your Oppo F11 Pro already comes with a charger and cable. If your phone does not come with a charger, you can purchase one separately. It’s not a problem to use the same old charger/cable as long as it’s not too old, but using an old charger or cable, or a local or third-party charger, will certainly cause ghost touch.
You should swap the charger or cable of your Oppo F11 Pro with a new and original one to prevent ghost touch. This can happen due to poor quality of the charger or cable. You should also check the wattage of your phone’s maximum capacity and buy the charger that supports it, as fast charging or surprisingly slow charging can also result in problems.
Display should be cleaned [ Oppo F11 Pro Ghost Touch Issue ]
There are times when the display seems clean, but have you ever noticed that even a droplet of water can cloud its response? As well as dirt and debris, the Oppo F11 Pro display can be affected by ghost touch, so it’s very important to clean it regularly. If you are experiencing ghost touch on your Oppo F11 Pro, you should try wiping the screen to see if that makes any difference.
Updates that are faulty
You took just a minute to download and install a new software update for your Oppo F11 Pro. With every software update, you are often introduced with new features, bug fixes and new bugs. Is it possible that a faulty software update is responsible for your ghost touch problem? If so, you have the option of reverting to a previous version or upgrading to a new version. You can even hire a professional to help you out here.
You can check for pending updates via Settings >> System >> Software Updates >> Check for updates.
The screen protector is of poor quality [ Oppo F11 Pro Ghost Touch Issue ]
Screen protectors are used by every smartphone user, whether they are transparent films or tempered glass. There is a common characteristic between both of these protectors that no dirt or debris can escape between the film and the screen without leaving a bubble, which may explain the ghost touch problem. The issue can also be caused by using a poor-quality screen protector on your Oppo F11 Pro. While it might be a bit pricey, it will definitely pay off.
Uninstall/kill unwanted apps
On your Oppo F11 Pro, you can keep 20-30 apps open in the background. However, it might slow down your phone’s performance. Turns out killing all those unnecessary apps can improve your experience.
As a matter of fact, uninstalling those unwanted apps can be extremely beneficial since you won’t like those apps to consume precious resources. This is as easy as going to Settings >> Apps & Notifications >> All Apps >> Clicking on an app >> Uninstall. Repeat this process for all the apps you do not want on your Oppo F11 Pro.
Settings should be reset [ Oppo F11 Pro Ghost Touch Issue ]
There is an option that resets settings only, not the entire data (which is logically the next method). All the settings will be restored to defaults and that’s all there is to it. Here’s how you do it.
- To reset all settings, go to Settings >> Reset All Settings.
- Go to “Reset Wi-Fi, mobile & Bluetooth >> Reset Settings”.
- Go to “Reset App Preferences” as well.
- You should be able to reset all the settings by following the on-screen instructions.
Reset your phone to factory settings
You can do this if you want to delete all your data and settings to attempt to fix any problems. If your Oppo F11 Pro ghost touch issue is caused by some kind of software issue, you should be able to restore it. Here’s how.
- On your Oppo F11 Pro, open the Settings app and click on System.
- Depending on what option you receive, choose “Reset All Settings” or “Backup/Reset”.
- The next step is to tap on “Erase all data (factory reset)” and confirm by pressing the “Erase all data” button.
- You will be prompted to enter your password/PIN, so enter it and confirm your action (factory reset).
- After everything has been done, manually set up the device as a new one and monitor its performance. Make sure that the screen behaves the same.
- Alternatively, you can contact a service center if the problem persists.
Visit to a service center
It is unlikely that your Oppo F11 Pro ghost touch issue will go away on its own, so you will have to do it yourself. If you don’t know how to disassemble and assemble the phone, you will not only void the warranty, but you could lose the phone as a whole. If you don’t know how, you could lose the phone as a whole.
The easiest way to report an issue is to walk-in to a local service center (authorized for a lot of reasons). A technician is an ideal person to help you with any issue, whether it’s software or hardware. He/she will fix the problem and that’s it. FYI, there’s a good chance you’ll need a screen replacement, so that adds to the cost.
Conclusion
When these methods do not resolve the ghost touch issue on your Oppo F11 Pro, especially if it is caused by a hardware issue, a trip to the service center is inevitable, as we mentioned in the header. In order to find the method that works for you, you can refer to any of the methods listed above.
Also read: Oppo F11 Pro Unresponsive Touchscreen? Try this