Despite the fact that touchscreens with glass on top are integral and common components of smartphones, they could fail either temporarily or permanently at times. In addition to not always being a hardware problem, it may also be a software problem. Therefore, if you are experiencing an unresponsive touchscreen issue on your Oppo F11 Pro, you need to find a solution as soon as possible.
Let’s look at some troubleshooting strategies you can use to resolve this issue.
Restart
You will find this troubleshooting method to matter what you want to fix. If this is a temporary and not-so-advanced issue, you may be able to fix the Oppo F11 Pro unresponsive touchscreen problem by rebooting the phone. You can reboot the phone in a number of ways. If you cannot click the on-screen option, you can try the usual long press of the power button.
When your Oppo F11 Pro doeszes, you can force a restart by pressing power plus volume up (or down) for a few seconds until the phone dozes. Once the phone is shut down, you can restart it by pressing power.
Safe mode should be entered [ Oppo F11 Pro Unresponsive Touchscreen ]
It turns out that you can use this method if your phone only has intermittent touchscreen issues. Simply press the power button for a long time to view your power options. Then tap and hold on the “Power Off” option on your screen. Then you’ll be asked whether you want to enter safe mode. If you click on OK, you’ll be guided to safe mode.
During safe mode, all third-party apps and services are disabled. Your Oppo F11 Pro’s settings and apps remain unchanged from the time you brought it home for the first time. This will tell you if the unresponsive touch screen is occurring in safe mode. If the answer is NO, then the 3rd party apps or services could be responsible. If the answer is YES, then the error is something else.
Screen protectors must be removed
A screen protector is almost always used on a phone. This is because it protects the screen from accidental drops, damages, and scratches. It is possible that your Oppo F11 Pro has issues with a screen protector that is causing it to act weird. Take off the screen protector and see if there is a difference.
You can control your Oppo F11 Pro using an alternative
As you can’t use the touchscreen, you must use an alternative method to control the phone. This is something you can do, although it won’t replace using a touchscreen. But it can be used temporarily.
With the Oppo F11 Pro, you can control it using either facial recognition or voice recognition. You can use Voice Access from Google or any third-party app for voice recognition, while EVA Facial Mouse lets you control movement by facial recognition.
Since you need to download and install the app beforehand, it isn’t a replacement, but rather a workaround. It also requires partial access to the phone to work.
Touchscreen analysis [ Oppo F11 Pro Unresponsive Touchscreen ]
The touchscreen can actually be repaired with an app called Touchscreen Repair if it is lagging too much or is unresponsive due to software glitches. As you use this app, you can diagnose your touchscreen and figure out why it takes so long for a touchpoint to act. Let’s see how it works.
- Go to the Google Play Store and download Touchscreen Repair.
- Follow the on-screen instructions to test the touchscreen, which shouldn’t take more than a few minutes.
- The app should return its analysis and provide suggestions on how to fix it.
- In the end, rebooting the device generally fixes a lot of software glitches. So be sure to reboot your Oppo F11 Pro after you’ve tried this method.
Another way to diagnose the touchscreen
Every smartphone comes with a set of secret star codes that you can use to test our various features and functions. Once such star code is for the touchscreen that you can run to check the responsiveness of the screen. Try *#7352#, *#*#3424#*#*, *#*#SERVICE#*#*, *#*#7378423#*#*, *#0*# among others.
Check your screen for water damage
Before you can call in the big guns, check if the touchscreen is water-damaged. Check for physical or liquid damage on your Oppo F11 Pro. Although physical damage can be minor to major, liquid damage is always dangerous for a smartphone unless it has some kind of protection against water.
Issues should be reported [ Oppo F11 Pro Unresponsive Touchscreen ]
This is what you will have to do if nothing else works. You need to walk into a nearby service center (most likely an authorized one) and report the issue. It doesn’t matter whether it’s a hardware or software problem, the technician can diagnose it and prescribe a solution.
In the event of hardware damage, you’ll have to pay more. For example, in the event that the touchscreen is damaged as opposed to a software glitch that can be corrected with a software update. If you report your Oppo F11 Pro to an authorized service center, you’ll be able to retain the warranty. A local service center would void it, however.
Conclusion
That concludes our guide on how to fix the Oppo F11 Pro Unresponsive Touchscreen issue. Keep in mind, however, that there is no “One Fix Fits All” in many cases so keep that in mind.
Also read: Oppo F11 Pro GPS not working? Solve now