Dealing with an unresponsive touch screen on your Oppo A77s can be a huge inconvenience, disrupting your daily mobile interactions. However, several solutions can help to reduce or completely resolve this issue. Here’s a structured approach to troubleshooting and fixing an unresponsive touchscreen on your device.
Steps to Resolve Oppo A77s Unresponsive touch screen
1. Soft Reset Your Device:
The first and simplest step is to perform a soft reset. This step can refresh the system without erasing any data. Hold the Power button until you see the restart option. Tap on restart or, if the screen is entirely unresponsive, hold the Power button until the device reboots automatically. This process can often resolve temporary glitches affecting the touchscreen.
2. Clean the Screen:
Ensure that the screen is clean and free of any substances that could interfere with its ability to detect touch. Utlize a soft, lint-free cloth to gently wipe the screen. Avoid using liquids or abrasive cleaners that could damage the screen or its protective coating.
3. Remove Screen Protector or Case:
Sometimes, screen protectors or cases can cause touchscreen sensitivity issues. If you’re using a screen protector or case, try removing them to see if the touchscreen’s responsiveness improves.
4. Boot in Safe Mode:
Booting in safe mode can help determine if a third-party app is causing the touchscreen to be unresponsive. To enter safe mode, turn off your device, then turn it on and immediately hold down the Volume Down button until you see the Oppo logo. Continue to hold the button until the device has fully booted. In safe mode, all third-party apps are disabled. If the touchscreen works in this mode, an app you’ve installed is likely the culprit. Uninstall recently downloaded apps one at a time to identify the problematic app.
5. Check for Physical Damage:
Inspect your Oppo A77s for any visible signs of physical damage. Look closely for cracks, scratches, or dents on the screen or its edges, as these can impact touch sensitivity. Physical damage typically requires professional repair to restore functionality, so identifying these signs early can save time in troubleshooting.
6. Check for Water Damage:
Water or any liquid exposure can significantly affect your Oppo A77s’s touch screen responsiveness. Check the device for signs of moisture ingress, such as fogging under the screen, discoloration, or residue. Most smartphones have liquid contact indicators (LCIs) that change color upon water contact. If water damage is suspected, it’s crucial to power off the device immediately and seek professional repair, as continued use can lead to further damage.
7. Seek Professional Help:
If your touchscreen is still unresponsive after trying all the above solutions, there may be a hardware issue. In such cases, it’s best to contact Oppo support or take your device to a certified repair center. A professional technician can find and repair any hardware problems that may be causing the touchscreen issues.
Conclusion
An unresponsive touchscreen on an Oppo A77s can typically be resolved through a series of troubleshooting steps. Regular device maintenance, such as keeping the software up to date and ensuring the screen is clean, can prevent many common touchscreen issues. However, if these solutions don’t restore touchscreen functionality, professional repair services may be necessary to address underlying hardware problems.
Also read: Oppo A77s Ghost touch? A Simple Guide