Oppo A77s Ghost touch? A Simple Guide

The issue known as “ghost touch” where your Oppo A77s smartphone responds to non-existent touches, or navigates on its own, can be disruptive. This issue can arise from software glitches, hardware faults, or environmental factors. Here’s a comprehensive guide to help you troubleshoot and potentially resolve ghost touch problems on your device.

Steps to Resolve Oppo A77s Ghost touch

1. Restart Your Device:

The first and simplest step is to restart your smartphone. This can clear temporary software glitches that might be causing the ghost touch issue. Press and hold the power button on your Oppo A77s, then select “Restart” or “Reboot” from the options. Wait for the device to power back up and check if the issue persists.

2. Check for Overheating:

If your phone is overheating, it may cause the screen to malfunction. Make sure your device is not exposed to high temperatures. Let it cool down before using it again. Additionally, remove any case that may be trapping heat.

3. Update Your Device’s Software:

Outdated firmware can cause various problems, including ghost touch. Check for any available software updates and install them.

• Go to Settings App then Software Update to check for new updates.
• If an update is available, then download it and install on your device. This can include essential fixes for your touchscreen.

4. Perform a Touchscreen Test:

Many devices come with a built-in diagnostic tool. You can use this to check if the touchscreen is functioning correctly.

• Dial *#808# on your phone (this code might vary based on the model and firmware version). If available, navigate to the touchscreen test and follow the on-screen instructions to complete the test.

5. Remove Screen Protector and Clean the Screen:

Sometimes, the problem could be as simple as a faulty screen protector or dirt on the screen. Remove any screen protector or case you are using and clean the screen with a soft, slightly damp, lint-free cloth.

6. Factory Reset:

If the issue persists and you suspect it’s software-related, a factory reset might be necessary. This will delete all data on your device, so ensure to back up important files first:

• Head to Settings > Additional Settings > Backup & Reset then select Factory Data Reset option.
• Follow the prompts to reset your device. Remember, this will erase everything on your Oppo A77s and return it to its original state.

7. Check for Physical Damage:

Inspect your phone for any signs of physical damage, particularly around the screen. If the phone has been dropped or exposed to water, this could be the root of the problem. In such cases, it’s best to take it to a professional for repair.

8. Disable Touch Accessibility Features:

Some accessibility features, like “Touch assistant” or “Gesture mode,” can cause unexpected screen behaviors. Check these settings and disable any that might be interfering with normal screen operation:

• Navigate to Settings > Accessibility and review the options, disabling any that may affect the touchscreen’s functionality.

9. Safe Mode Diagnosis:

Booting your Oppo A77s in Safe Mode can help determine if a third-party app is causing the issue. In Safe Mode, all third-party apps are disabled:

• Press and hold the power button, then press and hold on the “Power off” option until you see “Reboot to safe mode,” and select “OK.”
• If the ghost touch issue stops in Safe Mode, then a third-party app is likely the cause. You can start by uninstalling recently downloaded apps, one by one, to identify the culprit.

10. Seek Professional Help:

If none of the above solutions work, it’s likely a hardware issue. Consult Oppo customer support or visit an authorized service center for professional assistance. It’s important not to attempt to open the device yourself, as this could void the warranty or cause further damage.

Conclusion

Addressing the ghost touch issue on your Oppo A77s requires a process of elimination to identify whether the problem is software or hardware-related. By following these steps, you can hopefully restore normal functionality to your device.

Also read: Oppo A77s Overheating? A Simple Guide