Motorola Moto G54 Power Ghost touch? Try this

0
25
Motorola Moto G54 Power

The thing known as “ghost touch” occurs when a smartphone’s screen responds to non-existent touches or behaves as if it’s being used without any physical interaction. This can be particularly frustrating for users, as it disrupts the normal use of the device. If you’re experiencing ghost touch issues with your smartphone, there are several steps you can take to diagnose and potentially fix the problem.

Steps to Address Motorola Moto G54 Power Ghost touch

1. Restart Your Device:

The first and simplest step is to restart your Motorola Moto G54 Power. This can often resolve temporary software glitches that may be causing the ghost touch issue.

2. Check for Software Updates:

Ensure your device’s software is up to date. Manufacturers release updates that can fix bugs, including those related to screen sensitivity or ghost touches. Go to Settings > System > System updates. Verify for available updates and proceed to install any that are available.

3. Remove Screen Protector and Clean the Screen:

Sometimes, a poorly fitted screen protector or dirt and moisture on the screen can cause ghost touches. Remove any screen protector to see if the issue persists. Clean your screen with a soft, slightly damp, lint-free cloth to remove any dirt or residue.

4. Check for Physical Damage:

Start by checking your device for any signs of physical damage, particularly around the screen. Even minor cracks or dents can impact the touchscreen’s functionality. If you find damage, consider taking your device to a professional repair service.

5. Perform a Touchscreen Test:

Many devices include a built-in tool for testing the touchscreen:

  • Open the phone dialer.
  • Enter ##6484## or ##7378423## to access the hardware diagnostic tool.
  • Look for a touchscreen test and follow the instructions. If the test fails, it may indicate a hardware issue.

6. Safe Mode Diagnosis:

Booting your device in Safe Mode can help determine if a third-party app is causing the issue, as Safe Mode disables all third-party apps.

  • Press and hold the Power button.
  • Tap and hold on the “Power off” option until you see “Reboot to Safe Mode” and select it.
  • If the ghost touch issue doesn’t occur in Safe Mode, a third-party app is likely the culprit. Uninstall recently downloaded apps one by one to identify the problematic app.

7. Factory Reset:

If none of the aforementioned steps yield results, consider executing a factory reset. This action will erase all data on your device, so ensure to back up important files beforehand. Go to Settings > System > Reset options. Select “Erase all data (factory reset)” and follow the instructions.

8. Professional Repair:

If the ghost touch issue persists after trying all the above solutions, it may indicate a hardware problem with the touchscreen or other components. In this case, it’s best to contact Motorola support or visit an authorized repair center for professional assistance.

Conclusion

Ghost touch issues can be disruptive, but by following these steps, you can diagnose and often resolve the problem yourself. If the issue turns out to be hardware-related, professional repair is the most reliable solution. Remember, regular maintenance and keeping your device’s software up to date can help prevent many common issues.

Also read: Motorola Moto G54 Power Overheating? Check Fixes