Experiencing ghost touch issues on your iQOO Z9 can be frustrating, where the screen registers touches that you didn’t make or fails to respond accurately to your inputs. This can be due to various factors including software glitches, hardware malfunctions, or external factors affecting the touch screen’s performance. Here’s a detailed solution plan to tackle ghost touch problems on your phone.
Steps to Resolve iQOO Z9 Ghost touch
1. Restart Your Device:
The first and simplest step is to restart your iQOO Z9. This can often solve minor software glitches that might be causing the ghost touch issue.
2. Check for Physical and Liquid Damage:
Inspect your device for any signs of physical damage or liquid exposure that might be affecting the touch screen. Even minor cracks or moisture can lead to ghost touches. If damage is seen, professional repair may be necessary.
3. Remove Screen Protector and Case:
Sometimes, non-compatible or damaged screen protectors and cases can apply pressure on the screen, leading to ghost touch issues. Remove them to see if the problem persists.
4. Perform a Software Update:
Outdated software can sometimes cause compatibility issues with your device’s touch screen functionality. Check for and install any available updates:
- Go to Settings App > System update then Check for updates.
- Download and install any updates to ensure your device’s software is up to date.
5. Check for Overheating:
If your iQOO Z9 is overheating, it could cause the touch screen to malfunction. Allow your iQOO Z9 to cool down before using it again. Avoid using the phone while charging, and close unnecessary apps that may be running in the background.
6. Factory Reset:
A factory reset should be considered a last resort as it will erase all data on your device. Before proceeding, ensure all essential data is backed up. To perform a factory reset,
- Go to Settings > System management > Reset then select Erase all data (to factory reset).
- Follow the prompts to reset your device, which can eliminate any software issues causing the ghost touch problem.
7. Calibrate the Touch Screen:
Some phones offer the option to calibrate the touch screen. Check if your iQOO Z9 has this feature under Settings. Following the calibration process can sometimes resolve inaccuracies with the touch interface.
8. Use Safe Mode:
Booting your phone in Safe Mode can help identify if third-party apps are causing the ghost touch issue. In Safe Mode, all third-party apps are disabled.
- Power off your device.
- Press and hold the power button until the iQOO logo appears, then release the power button and immediately press and hold the volume down button until the device starts.
- If the problem stops in Safe Mode, then a third-party app is likely the culprit. Uninstall recently added apps one at a time to identify the problematic app.
9. Seek Professional Help:
If none of the above solutions resolve the ghost touch issue, it’s possible there is a hardware problem with the touch screen or other components. Contact iQOO customer service or take your device to an authorized service center for a professional diagnosis and repair.
Conclusion
Addressing ghost touch issues on your iQOO Z9 can range from simple fixes like restarting your device to more complex solutions such as seeking professional repair. By following these steps, you can diagnose and potentially solve ghost touch problems, ensuring your device functions properly.
Also read: iQOO Z9 Overheating? Potential Solutions