If your Vivo Y27s is not switching on, it can be an alarming issue, but often, this problem can be resolved with a series of troubleshooting steps. The reasons behind your device not switching on could range from battery issues to more serious hardware problems. Here’s a comprehensive guide to help you troubleshoot and potentially fix your device that won’t turn on.
Steps to Resolve Vivo Y27s Not switching on
1. Check the Battery:
The most common reason a phone won’t turn on is because the battery is completely discharged. Connect your phone to a charger using the original charging cable and adapter, and wait for a few minutes. Look for charging indicators such as a battery icon on the screen or a LED light. If there’s no sign of charging,
- Ensure the power outlet is working.
- Try a different charging cable and adapter.
- Clean the charging port gently with a soft, dry brush.
2. Perform a Soft Reset:
A soft reset can resolve any minor glitches causing your phone not to turn on. To perform a soft reset, press and hold the power button for approx 10-15 seconds. This action forces a restart of your device without erasing any data.
3. Check for Physical and Liquid Damage:
Inspect your Vivo Y27s for any visible signs of physical or liquid damage. Damage to internal components can prevent your phone from turning on. If you suspect damage, it’s best to contact Vivo support or visit an authorized service center for professional assistance.
4. Boot into Safe Mode:
Booting your phone into Safe Mode can help diagnose if third-party apps are causing the issue. To enter Safe Mode,
- Press and hold the power button until the Vivo logo appears.
- Immediately press and hold the volume down button until the your Vivo Y27s boots up.
- You should see “Safe Mode” at the bottom of the screen.
If your phone turns on in Safe Mode, a third-party app is likely the cause. You can uninstall recently downloaded apps one by one to identify the problematic app.
5. Try Recovery Mode:
If Safe Mode doesn’t work, try accessing the recovery mode to clear the cache partition or perform a factory reset. Note that a factory reset will erase all data on your Vivo Y27s.
- Turn off the phone.
- Press and hold the power button and volume up button simultaneously until the Vivo logo appears.
- Use the volume buttons to navigate to “Wipe data/factory reset” and use the power button to select it.
6. Seek Professional Help:
If none of the above steps work, the issue might be related to hardware, such as a faulty battery, power button, or motherboard. In this case, it’s best to contact Vivo customer support or visit an authorized service center for a thorough inspection and professional repair.
Conclusion
Troubleshooting a Vivo Y27s that won’t turn on can be frustrating, but by following these steps methodically, you can identify and potentially solve the issue. If all else fails, seeking professional help is the best course of action to avoid further damage to your device.
Also read: Vivo Y27s Battery drain issue? Potential Solutions