Addressing an unresponsive touch screen on your Vivo V30 Pro can seem frustrating, but with the right approach, you can often resolve the issue yourself. This detailed guide will walk you through each step to help restore your device’s touch screen functionality.
Steps to Resolve Vivo V30 Pro Unresponsive touch screen
1. Screen Cleanliness:
A clean screen is fundamental to touch sensitivity. Residues from daily use such as dirt, moisture, and grease can significantly interfere with your device’s responsiveness. Here’s how to properly clean your screen,
- Use a soft, lint-free cloth, similar to those used for cleaning eyeglasses.
- If necessary, slightly dampen the cloth with water or a 50/50 mixture of water and vinegar for a deeper clean. Avoid applying liquid directly to the screen.
- Gently wipe the screen in a circular motion, ensuring not to press too hard to avoid damage.
2. Remove Screen Protector:
Screen protectors can decrease the screen’s touch responsiveness, especially if they are damaged or applied incorrectly.
- Carefully peel off the screen protector from one corner to avoid damaging the screen.
- Once removed, test the screen’s responsiveness without the protector. If sensitivity improves, consider replacing the protector with a high-quality one that promises not to affect touch sensitivity.
3. Restart Your Phone:
A simple restart can resolve many minor software glitches that may be affecting your screen’s responsiveness.
- Press and hold the power button, then select “Restart.”
- If the screen is completely unresponsive, perform a forced restart by holding down the power button and volume up button for about 10 seconds. This can reset any temporary software issues.
4. Safe Mode:
Entering Safe Mode can help pinpoint if a third-party app is the culprit.
- Turn off your device. Then, turn it on by pressing and holding the power button.
- When the Vivo logo appears, press and hold the volume down button until the device boots up in Safe Mode.
- In Safe Mode, test the touch screen functionality. If it works correctly, a recently installed app might be causing the issue. Consider uninstalling apps one by one, starting with the most recently downloaded.
5. Professional Assistance:
If the above steps do not resolve the issue, it’s likely a hardware problem.
- Hardware issues such as a faulty touch screen digitizer can only be resolved by professionals.
- Contact Vivo customer support or visit an authorized service center for a diagnostic. Authorized centers have the tools and expertise to fix hardware issues effectively.
6. Avoid Extreme Conditions:
Extreme conditions can affect your device’s touch screen.
- High temperatures and humidity can interfere with touch screen functionality.
- Direct exposure to sunlight or water can cause damage. Always keep your phone in a moderate and dry environment to prevent such issues.
Conclusion
An unresponsive touch screen on your Vivo V30 Pro can be remedied with careful troubleshooting. By following these steps methodically, you have a good chance of resolving the problem yourself. If all else fails, professional help is your best option to get your Vivo V30 Pro back to optimal working condition.
Also read: Vivo V30 Pro Ghost touch? Check Tips