Dealing with ghost touch issues on your Samsung Galaxy M15 can be frustrating. Ghost touch, where the screen reacts to touches you haven’t made or doesn’t respond correctly to your interactions, can often be related to software glitches, hardware malfunctions, or external factors affecting the touchscreen’s functionality. Below is a comprehensive guide to identify and solve ghost touch problems on your device.
Steps to Resolve Samsung Galaxy M15 Ghost touch
1. Restart Your Phone:
Often, a simple restart can clear temporary software glitches that might be causing ghost touch issues. Hold down the power button, select “Restart,” and wait for your device to reboot.
2. Remove Screen Protector and Case:
Sometimes, non-compatible screen protectors or cases apply pressure on the screen, leading to ghost touches. Remove them to see if the issue persists.
3. Check for External Factors:
Ensure your device is not being subjected to extreme temperatures, moisture, or electromagnetic interference, as these can affect touchscreen responsiveness.
4. Update Your Device:
Running outdated software may contribute to ghost touch issues. Navigate to Settings > Software update then Download and install any available updates.
5. Safe Mode Test:
Booting your device in Safe Mode can help identify if third-party apps are causing the issue by disabling them temporarily.
Press and hold the power button, then press and hold the Power off option until you see the Safe Mode prompt. Select it and observe if the ghost touch issue occurs in this mode. If it stops, an app you’ve installed could be the culprit. Restart the device to exit Safe Mode and uninstall recently added apps one by one to find the problematic app.
6. Clear Cache Partition:
This helps remove temporary files that may be causing the issue without affecting your data. Power off your device. Hold down the Volume Up key and the Power key. When the Samsung logo appears, release all keys. Use the volume keys to navigate to “Wipe cache partition” and use the power key to select it. Confirm by selecting “Yes.”
7. Hardware Checks:
- Inspect for Physical Damage: Check your screen for any signs of damage. Even minor cracks or dents can lead to ghost touch issues. If you find damage, professional repair will likely be necessary.
- Monitor Charging: Ghost touches can occur during charging, especially with non-original chargers or in areas with unstable electrical supply. Try charging with a different charger or in a different location to see if the issue persists.
8. Factory Reset:
If the above steps don’t resolve the issue, a factory reset might be necessary. This will erase all data on your device, so ensure to back up important information beforehand. Head to Settings App > General management > Reset then select Factory data reset. Follow the prompts to reset your device, but consider this a last resort.
9. Seeking Professional Help:
Persistent ghost touch issues, especially after following the above troubleshooting steps, may indicate a hardware problem. Contact Samsung support or visit a certified service center for professional assistance. It might involve the repair or replacement of the touchscreen.
Conclusion
Ghost touch issues on the Samsung Galaxy M15 can typically be resolved through a series of troubleshooting steps. With careful handling and regular maintenance, you can minimize the risk of ghost touch issues and keep your device functioning smoothly.
Also read: Samsung Galaxy M15 Overheating? Check Tips