Glass-on-top screens are the fundamental components of a smartphone. Touchscreens used in smartphones are designed to work with a million touches, but they occasionally fail either temporarily or permanently. It’s not always a hardware problem—the software that backs it up is susceptible as well. If you are struggling with a Samsung Galaxy A11 unresponsive touchscreen issue, here are your options and steps to take now.
The following tips are simple troubleshooting strategies that you can use to sort out your problem.
Restart
This troubleshooting method should work for what you need to fix. If you don’t have a lot of experience with the Samsung Galaxy A11, or if it’s not that advanced, try rebooting the device. There are many ways to reboot the phone. You can click the “Power” or “Restart” option on your screen depending on if you believe it will allow you to select that action.
On the other hand, you can temporarily force your Samsung Galaxy A11 to sleep by holding the power plus volume UP key until it shuts down. You’ll always be able to restart it with the power button.
To enter the safe mode [ Samsung Galaxy A11 Unresponsive Touchscreen ]
If your phone’s touchscreen is unresponsive and only works intermittently, this is a spontaneous fix. All you have to do is to long-press on the power button for 2 seconds until you see Power options. Next, tap and hold on the “Power Off” option until you see a prompt. If you click OK to enter emergency mode, it will lead you through safe mode.
Safe mode will disable all third-party apps and services installed on your Samsung Galaxy A11. Plus, it’s an easy way to identify whether the touch screen issue is happening in safe mode or not. If the answer is NO, then apps like 3rd party ones or your device settings could be responsible for the error. If it’s YES, then you know that you need to find another possible solution for this problem.
Remove your screen protector.
Many people use a screen protector on their phones. This is because that’s what protects the screen from accidental drops, damages, and scratches. Be aware of any issues your Samsung Galaxy A11 might have with a screen protector, such as abnormal behaviors. Remove it from your phone and check whether it makes any difference or not.
You may need an alternative to control your Samsung Galaxy A11
Since you can’t use the touchscreen on your device, it may need an alternative to make up for this. This is something you’ll be able to do, even if it won’t actually replace using the screen. But it will work as a temporary solution for now.
With the Samsung Galaxy A11, you can control your device entirely by voice or facial recognition. This can be done with Google’s Voice Access app or any third-party apps. The EVA Facial Mouse app will work in conjunction to perform this task accurately.
It’s not a replacement, but a workaround. And you will need to download the app and have partial access to your phone in order for it to work.
Check out this touchscreen [ Samsung Galaxy A11 Unresponsive Touchscreen ]
If your touchscreen is unresponsive or the software running on it lags, you can try using an app called Touchscreen Repair. This app will help you diagnose the touchscreen and test out different areas of the software. Let’s see how it works.
- Install Touchscreen Repair or similar apps from the Google Play Store on your screen.
- Test the touchscreen by following the step-by-step instructions. The process will only take a few minutes to complete.
- Once you run the app, it will return a list of potential fixes if they’re available.
- Rebooting a device has been known to fix software glitches that you might not be able to think of. So, don’t leave rebooting your Samsung Galaxy A11 without trying it out.
The other way to diagnose the touchscreen
Every smartphone comes with a set of secret star codes that you can use to test our various features and functions. Once such star code is for the touchscreen that you can run to check the responsiveness of the screen. Try *#7352#, *#*#3424#*#*, *#*#SERVICE#*#*, *#*#7378423#*#*, *#0*# among others.
Check if your screen is water damaged
Before you can call in the big guns, check for physical or liquid damage on your Samsung Galaxy A11. Although physical damage is minor or major, liquid damage is always dangerous for a smartphone unless it has some kind of protection against water.
Reporting the issue [ Samsung Galaxy A11 Unresponsive Touchscreen ]
Sometimes, you need to take the first step if you’re experiencing this issue. Visit an authorized service center, and speak with a representative who will be able to diagnose and prescribe required methods for fixing it.
Of course, the cost of repairs will vary given the type of damage in your device. For instance, repair costs can be higher if you have to replace a touchscreen versus fixing a software glitch that you could avoid by performing an update. You might even have to pay more for repairs done at an authorized service center; this ensures that you maintain the warranty on your Samsung Galaxy A11.
Conclusion
To conclude, we have discussed how to fix the Samsung Galaxy A11 touchscreen issue. We hope it solves your problem and helps make your device more responsive. However, there’s no one solution that fits all situations so make sure to keep this in mind as well.