When your Redmi Note 12 Turbo experiences an unresponsive touch screen, it can be incredibly frustrating. This issue may arise due to various reasons such as software glitches, hardware problems, or even minor things like dirt or moisture on the screen. Here’s a comprehensive solution guide divided into sections based on potential causes and their solutions.
Steps to Resolve Redmi Note 12 Turbo Unresponsive touch screen
1. Clean the Screen:
The most basic yet crucial step is to ensure your Redmi Note 12 Turbo’s screen is clean. Accumulated dirt, oil, and smudges can hinder the screen’s sensitivity. Using a soft, lint free cloth to gently wipe the screen can remove these obstructions and possibly restore functionality.
2. Remove Screen Protector:
A poorly applied or low quality screen protector might decrease touch sensitivity. Removing it to check if the touchscreen’s responsiveness improves can be an effective troubleshooting step. If the screen works better without it, consider replacing the protector with one of higher quality that is confirmed to be compatible with your Redmi Note 12 Turbo.
3. Restart Your Phone:
Many issues, including unresponsive screens, can be fixed with a simple restart. This action clears any temporary software glitches that might be causing the problem. Hold down the power button and select “Restart” to refresh your device’s system.
4. Safe Mode:
Booting your phone in Safe Mode is a strategic move to identify if third party apps are to blame. In Safe Mode, all third party apps are disabled, allowing you to test the touchscreen’s functionality without their interference. If the touchscreen is responsive in this mode, you likely have a problematic app. Methodically uninstall recently downloaded apps to pinpoint the problematic.
5. Check for Physical Damage:
It’s important to inspect your phone for any signs of physical damage. Accidental drops or impacts can harm the touchscreen’s internal components, leading to unresponsiveness. Visible damage usually requires professional intervention.
6. Check for water damage:
Visually check for any visible signs of moisture or water on the exterior of your phone. This includes checking the screen, ports, and buttons. Water damage can have serious impact on the functionality of your Redmi Note 12 Turbo, particularly affecting the touch screen. Taking immediate steps to dry out your device and checking for indicators of moisture exposure are critical first steps. However, professional evaluation is often necessary to fully resolve the issue and ensure the longevity of your device
7. Seek Professional Help:
If the touchscreen remains unresponsive after trying the aforementioned solutions, a hardware issue might be at play. In such cases, the best course of action is to consult with authorized Xiaomi service professionals. An authorized service center can accurately diagnose the problem and suggest a suitable solution, whether it’s a repair or a parts replacement.
Conclusion
For persistent hardware-related problems, professional assistance from an authorized service center is recommended. Taking preventive measures can help avoid Redmi Note 12 Turbo unresponsive touch screen issue in the future, ensuring your device remains responsive and functional.