Ghost touch issues on smartphones like the Redmi Note 12 Pro 5G, where the screen responds to non-existent touches, can be frustrating for users. This comprehensive guide offers a multiple approach to diagnosing and resolving ghost touch problems, ensuring that your device functions smoothly.
Fixes for Redmi Note 12 Pro 5G Ghost touch
1. Screen Protector and Physical Damage Check:
First, inspect your device for any physical damage and evaluate whether your screen protector might be causing the issue. Carefully remove the screen protector to see if the issue persists. Inspect the screen for any sign of physical damage or moisture, as these factors can lead to ghost touch issues.
2. Restart Your Device:
A simple restart can often resolve temporary glitches, including ghost touches, by refreshing the system. Hold down the power button, then select the restart option. Wait for the device to reboot and check if the issue is resolved.
3. Update Software:
Ensure your Redmi Note 12 Pro 5G is running the latest firmware, as updates often include fixes for known issues, including touchscreen problems. Navigate to Settings > About phone > System update to check for and apply any available updates.
4. Test the Touchscreen:
Utilize the built-in hardware test feature to diagnose touchscreen issues. Dial ##6484## to access the hardware test menu, then select the touchscreen test to check for responsiveness and ghost touch issues.
5. Calibrate the Touchscreen:
If your device’s touchscreen is mis-calibrated, it might register touches inaccurately. Calibration tools or options might be available, depending on your device’s software. Look for touchscreen calibration settings in your device or consider third-party apps designed for touchscreen calibration, but be cautious and research the app thoroughly before use.
6. Perform a Safe Mode Diagnostic:
Booting in Safe Mode can help determine if third-party app is culprit behind the ghost touch issue. Press and hold the power button, then press and hold the “Power off” option until you see the “Reboot to Safe Mode” prompt. Tap “OK” to enter Safe Mode. If the issue stops, a third-party app is likely causing the ghost touches.
7. Factory Reset:
If none of the above method works in favor, consider performing a factory reset. This will erase all data on your Redmi Note 12 Pro 5G, so ensure you back up important information first. Go to Settings > About phone > Factory reset then Erase all data (factory reset). Follow the prompts to complete the reset.
8. Minimize Electrostatic Charges:
Electrostatic discharges can cause ghost touch issues. Ensure your device isn’t placed near objects that generate significant static electricity. Using a humidifier in dry environments can also help reduce static buildup.
9. Check for Overheating:
If your Redmi Note 12 Pro 5G overheats, it could potentially lead to ghost touch issues. Avoid using your phone while charging, and keep it away from direct sunlight and heat sources.
10. Seek Professional Assistance:
If the problem persist after trying the aforementioned solutions, it’s possible there’s a hardware issue with your device. Contact Xiaomi customer support or visit an authorized service center for a professional diagnosis and potential repair.
Conclusion
Addressing ghost touch issues can be challenging, but by methodically working through these steps, you can identify the cause and find a suitable solution. Whether the issue is software-related or stems from hardware malfunction, there’s a pathway to restoring your Redmi Note 12 Pro 5G’s touchscreen to optimal functionality.
Also read: Redmi Note 12 Pro 5G Overheating? Apply these Tricks