When facing issues with your Oppo A98 not connecting to WiFi, there are several troubleshooting steps you can follow to resolve the problem. This comprehensive guide will take you through a variety of solutions, from basic checks to more advanced troubleshooting techniques.
Steps to Resolve Oppo A98 Not connecting to WiFi
1. Restart Your Phone:
The first and simplest step is to restart your Oppo A98. This can resolve minor software glitches that might be preventing your phone from connecting to WiFi. So, give it a try.
2. Check Your WiFi Connection:
Make sure that the WiFi network you’re trying to connect to is operational. Try connecting with another device to verify the network is working.
3. Forget and Reconnect:
Go to your phone’s WiFi settings, find the network you’re trying to connect to, forget it, and then try connecting again. This process can solve issues related to incorrect network settings.
4. Check for Software Updates:
Ensure your Oppo A98 is running the latest software version. Navigate to Settings App > Software Update to check for and install any available updates.
5. Reset Network Settings:
Resetting your Oppo A98’s network settings can resolve issues related to connectivity. Go to Settings > System > Reset options then select Reset WiFi, mobile & Bluetooth. Note that this will erase saved networks and paired devices.
6. Limit Device’s Distance From the Router:
Ensure your Oppo A98 is within a reasonable distance from the router. Barriers like walls and doors can interfere with the signal.
7. Check for Interference:
If your Oppo A98 is experiencing issues connecting to WiFi, consider checking for potential interference. Other electronic devices operating nearby can sometimes interfere with your WiFi signal, affecting the stability and speed of your connection. To troubleshoot this, try turning off other electronic devices in the vicinity temporarily and observe if that improves your WiFi connection.
8. Update Router Firmware:
Check if your router’s firmware is up to date. Outdated firmware can cause connectivity issues. Refer to your router’s manual or online support for guidance on updating the firmware.
9. Change WiFi Band:
Some devices work better with either the 2.4 GHz or the 5 GHz band. Try switching between bands on your router to see if it improves your connection.
10. Factory Reset:
If none of the above solutions work, consider performing a factory reset on your Oppo A98. This will erase all data on your Oppo A98, so ensure you back up important files first. Go to Settings > System > Reset options then tap Erase all data (to factory reset).
11. Contacting Support:
Contact Your Internet Service Provider (ISP): If you suspect the issue is with your internet connection and not your phone, contact your ISP for further assistance.
Reach Out to Oppo Support: If the problem persists, it may be a hardware issue with your Oppo A98. Contact Oppo customer support for professional assistance or to arrange for a repair if necessary.
Conclusion
By following these steps, you should be able to resolve the WiFi connectivity issue on your Oppo A98. If the problem persists after trying these solutions, it may indicate a more serious hardware issue that requires professional attention.
Also read: Oppo A98 Slow charging? Try These Tips