When your Oppo A77s smartphone is not connecting to WiFi, it can be a source of frustration, especially when you rely on your device for everyday tasks and connectivity. Fortunately, there are several steps you can take to troubleshoot and solve this issue. Here’s a comprehensive solution that will cover different aspects and hopefully get your device back online.
Steps to Resolve Oppo A77s Not connecting to WiFi
1. Restart Your Oppo A77s and WiFi Router:
A simple but often effective first step is to restart both your smartphone and your WiFi router. This can help clear any minor software glitches that might be causing the connectivity issue.
- For your Oppo A77s: Press and hold the power button, then select “Restart” from the options that appear on the screen.
- For your WiFi router: Unplug it from the power source, wait for about 30 seconds, and then plug it back in. Wait a few minutes for the router to boot up completely.
2. Forget and Reconnect to the WiFi Network:
Sometimes, the problem can arise from a corrupted WiFi connection setup. Forgetting the network and reconnecting as if for the first time can resolve this issue.
- Go to Settings > WiFi on your Oppo A77s.
- Press on the network you’re trying to connect to, then select “Forget.”
- Search for the network again, select it, enter the password, and try reconnecting.
3. Check for Interferences:
Physical barriers and other electronic devices can interfere with your WiFi signal. Make sure there’s as little interference as possible between your Oppo A77s and the router. Try moving closer to the router to see if the connection enhances.
4. Update Your Phone’s Software:
Outdated software can sometimes lead to connectivity issues. Ensure your Oppo A77s is running the latest software version.
- Go to Settings App > Software Update and check if there’s an update available.
- Download and install any pending updates, then try connecting to the WiFi again.
5. Check the Router’s Band Setting:
Some devices may have trouble connecting to WiFi networks on the 5GHz band. Access your router’s settings through a web browser using a computer and check if it’s set to use the 2.4GHz band, which has better compatibility and range, although it might be slower than 5GHz.
6. Reset Network Settings:
If the issue persists, try resetting the network settings on your Oppo A77s. This will erase all network settings, returning them to factory defaults, but won’t delete your personal data.
- Head to Settings > Additional Settings > Backup & Reset then select Reset Network Settings.
- Confirm your selection and wait for the process to finish.
7. Contact Your Internet Service Provider (ISP):
If you’ve tried all the above steps and other devices are also having trouble connecting, there may be an issue with your internet service. Consult your ISP to check if there are any known issues or outages in your area.
8. Factory Reset:
As a last resort, you can perform a factory reset on your Oppo A77s. This will erase all data on your device, so make sure to back up your important files first.
- Go to Settings > Additional Settings > Backup & Reset then press Factory Data Reset.
- Follow the prompts to complete the reset.
Conclusion
If, after trying all these steps, your Oppo A77s still cannot connect to WiFi, it might be a hardware issue. In this case, contacting Oppo’s customer service or visiting an authorized repair center for professional assistance would be advisable. Always remember to back up important data regularly to avoid loss during troubleshooting processes like these.
Also read: Oppo A77s Slow charging? A Simple Guide