Addressing an unresponsive touch screen on the Oppo A58 4G can be frustrating, but with a systematic approach, you can often resolve the issue yourself. This guide will walk you through several steps to troubleshoot and fix an unresponsive touch screen on your device.
Steps to Resolve Oppo A58 4G Unresponsive touch screen
1. Restart Your Phone:
The first and simplest step is to restart your device. This can resolve temporary software glitches that may be causing the screen to become unresponsive. Press and hold the power button, then select the restart option. If the screen is entirely unresponsive, try a forced restart by holding down the power button for about 10 seconds.
2. Remove Screen Protector or Case:
Sometimes, a screen protector or case might interfere with the touch screen’s sensitivity. Remove any accessories covering the screen or the phone itself and check if this improves responsiveness.
3. Temperature and Moisture:
Extreme temperatures or moisture can affect the touch screen’s functionality. If your device has been in a very cold or hot environment, allow it to return to room temperature. Similarly, if it has been exposed to moisture, dry off the screen and any visible moisture.
4. Clean the Screen:
A dirty or oily screen can impair touch sensitivity. Use a soft, lint free cloth to gently clean the screen, avoiding harsh chemicals or abrasive materials.
5. Safe Mode:
Booting your Oppo A58 4G into Safe Mode can help you determine if a third party app is causing the issue. In Safe Mode, all third party apps are disabled. To enter Safe Mode, press and hold the power button, then press and hold the Power Off option on the screen until the Safe Mode prompt appears. Tap OK. If your touch screen works properly in Safe Mode, a third-party app is likely the culprit, and you should remove recently installed apps one by one until the issue is resolved.
6. Hardware Issues:
If you’ve tried all the above steps and your touch screen is still unresponsive, there might be a hardware problem. It could be due to a faulty touch screen, a loose connection inside the phone, or other hardware malfunctions.
7. Professional Repair or Replacement:
Contact Oppo Support: If your device is still under warranty, contact Oppo customer support for guidance. They can advise if your device can be repaired under warranty or if there are any authorized repair centers nearby.
Authorized Repair Centers: If your warranty has expired, or if you prefer not to go through Oppo support, visit an authorized repair center. Technicians can diagnose the problem and offer repair solutions. Avoid unauthorized repair shops, as they may use non-genuine parts that could further damage your device.
Wrapping Up
An unresponsive touch screen on your Oppo A58 4G can often be resolved through basic troubleshooting or software fixes. However, persistent problems may indicate hardware issues requiring professional repair. By following these steps methodically, you can identify and fix the issue, restoring full functionality to your device.
Also read: Oppo A58 4G Ghost touch? A Simple Guide