Dealing with an unresponsive touch screen on your Oppo A57s can be a huge inconvenience, impacting your ability to use your device effectively. Here are detailed strategies to troubleshoot and potentially resolve this issue.
Steps to Resolve Oppo A57s Unresponsive touch screen
1. Restart Your Device:
A fundamental and often effective approach is to restart your device. This action can eliminate temporary software glitches that might be affecting the touch screen’s responsiveness. To restart, press and hold the power button, then select “Restart” from the menu options. In cases where the screen is entirely unresponsive, pressing and holding the power button for approximately 10 seconds will force a restart. This method is straightforward but can solve many minor problems.
2. Check for Physical Damage:
Inspect your device closely for any visible signs of damage. Physical harm, such as cracks, dents, or scratches on the touch screen, can severely impact its sensitivity and responsiveness. If you discover any damage, it’s crucial to take your device to an authorized service center for repair, as DIY repairs can further harm your device.
3. Remove Screen Protector or Case:
Screen protectors and cases are common accessories that can sometimes interfere with the normal functioning of the touch screen. Removing these accessories can help determine if they are the cause of the touch screen issues. If removing them resolves the problem, consider replacing them with ones that are certified to be compatible with your device.
4. Perform a Soft Reset:
A soft reset involves turning your device off and then on again after a short period. This process clears the device’s memory cache without deleting any personal data, potentially fixing temporary software issues. To perform a soft reset, power off your device and wait about a minute before turning it back on.
5. Check for Overheating:
Overheating can lead to various performance issues, including an unresponsive touch screen. If your device feels unusually warm, turn it off and let it cool down before attempting to use it again. Overheating could be a symptom of internal problems, such as battery or hardware issues, and might require professional attention if it persists.
6. Enter Safe Mode:
Booting your device in safe mode can help pinpoint if a third-party app is causing the touch screen to malfunction. In safe mode, all third-party apps are disabled, allowing you to assess the touch screen’s functionality without them. To enter safe mode, turn off your device and then power it on by pressing and holding both the power button and the volume down button until the logo appears. If the touch screen operates normally in safe mode, you likely have a problematic app. Begin uninstalling apps you’ve recently downloaded, one at a time, to identify the offender.
7. Seek Professional Help:
If none of the above steps resolve the touch screen issue, the problem may be hardware-related. In such cases, reaching out to Oppo customer support or visiting an authorized service center is recommended. Professionals can diagnose and repair your device, ensuring it’s returned to its optimal functioning state.
Conclusion
Following these steps can help you address an unresponsive touch screen on your Oppo A57s. If the issue persists despite these efforts, seeking professional assistance is the best course of action to ensure your device is thoroughly examined and properly repaired.
Also read: Oppo A57s Ghost touch? Apply these Measures