If your Motorola Moto G84 5G is experiencing difficulties connecting to WiFi, it can be frustrating. However, there are several steps you can take to troubleshoot and potentially solve the issue. Here’s a comprehensive solution guide.
Steps to Resolve Motorola Moto G84 5G Not connecting to WiFi
1. Restart Your Device and Router:
- Restart Your Phone: Sometimes, a straightforward restart can resolve connectivity issues. Press and hold the power button on your Motorola Moto G84 5G, then select “Restart.”
- Restart Your Router: Unplug the router from the power source, wait for about 30 seconds, and then plug it back in. Wait a few minutes for it to fully restart and try connecting again.
2. Forget and Reconnect to the Network:
- Go to Settings > Network & Internet > Wi-Fi.
- Tap on the network you’re trying to connect to, then select “Forget.”
- Find the network again in the list of available networks and try reconnecting by entering the password.
3. Check Router Settings:
- Ensure your router’s firmware is up to date. Check the manufacturer’s website for updates.
- Verify that your router is set to broadcast the network name (SSID).
- Ensure the network is set to use a compatible protocol (e.g., WPA2) and frequency band (2.4GHz is more compatible, while 5GHz is faster but has shorter range).
4. Limit the Distance:
Wi-Fi signals can be weak at long distances or through walls. Try moving closer to the router to improve signal strength.
5. Check for Interference:
Devices like microwaves, cordless phones, and other routers can interfere with WiFi signals. Try turning off or moving such devices away from your router.
6. Update Your Phone’s Software:
Go to Settings > System > Advanced > System Update to check for and install any available updates for your Motorola Moto G84 5G.
7. Reset Network Settings:
This will erase all network settings, including WiFi passwords, VPN settings, and Bluetooth connections. Go to Settings > System > Advanced > Reset options then Reset Wi-Fi, mobile & Bluetooth. Tap “Reset Settings.”
8. Disable Power Saving Mode:
Power Saving Mode can limit wireless connectivity. Disable it by going to Settings > Battery > Battery Saver and turning it off.
9. Check for App Conflicts:
Some apps can interfere with Wi-Fi connectivity. Start your phone in Safe Mode (press and hold the power button, then press and hold the “Restart” option until you see “Reboot to Safe Mode”) and see if you can connect to WiFi. If you can, then an app is likely causing the issue.
10. Factory Reset:
If none of the above solutions prove effective, consider a factory reset as a last resort. This will erase all data on your device, so back up your data first. Head to Settings > System > Advanced > Reset options then tap on Erase all data (factory reset).
11. Contact Support:
If you’re still unable to connect after trying these steps, contact Motorola Support or your network provider for further assistance. There might be a hardware issue with your phone or a problem with your network.
Conclusion
By systematically following these steps, you should be able to diagnose and resolve most WiFi connectivity issues with your Motorola Moto G84 5G. Always remember to back up important data before performing resets or updates to avoid data loss.
Also read: Motorola Moto G84 5G Slow charging? Try These Tips