If your Motorola Moto G73 5G isn’t switching on, it can be concerning, but there are several troubleshooting steps you can take to try and resolve the issue. These steps range from simple solutions to more advanced troubleshooting techniques. Here’s a structured guide to help you.
Steps to Resolve Motorola Moto G73 5G Not switching on
1. Charge Your Device:
Use the original charger and cable that came with your Moto G73 5G to charge your phone. Sometimes, the phone battery may be completely drained, and it may take a few minutes for the charging indicator to appear on the screen. Keep the phone plugged into the charger for a minimum of 30 minutes. This gives the device enough time to gain a minimal charge that could power it on.
2. Check the Charger and Cable:
Make sure that both the charger and cable are free from any damage. Look for any signs of wear or tear. Use a different charger and cable that are compatible with your device to rule out the possibility of a faulty charger.
3. Perform a Soft Reset:
A soft reset can fix issues caused by minor software glitches or crashes without erasing your data. Hold down the power button for approximately 10 to 20 seconds. This can force the device to restart even if the screen is unresponsive.
4. Check for Physical or Liquid Damage:
Look for any signs of physical damage or liquid damage to your device. Physical or water damage can cause the phone not to turn on. Many devices have a liquid damage indicator. Check the manual or online resources to find where this is on your Moto G73 5G and see if it indicates water damage.
5. Try Booting into Recovery Mode:
Booting into recovery mode can sometimes resolve system issues preventing the phone from starting normally. Simultaneously press and hold the Power and Volume Down buttons for 10 to 20 seconds. Then you’ll enter the recovery menu, where you can navigate using the volume buttons and select options with the power button. From here, you can try to reboot the device or, if necessary, perform a factory reset. Note that performing a factory reset will delete all data stored on the device.
6. Seek Professional Help:
If none of the above steps work, there might be a more serious issue with your device’s hardware, such as a faulty battery or other hardware problems. Contact Motorola support or visit an authorized service center for professional assistance. If your device is still under warranty, you may be eligible for a repair or replacement. Always prefer authorized service providers to ensure your device is handled properly and to maintain any remaining warranty.
Conclusion
If your Motorola Moto G73 5G is not switching on, following these steps can help you to resolve the issue. Starting with the basics, like charging the device and attempting a soft reset, and moving on to more advanced troubleshooting, are all effective strategies. However, if the problem persists, professional support is the best course of action to prevent further damage or data loss.
Also read: Motorola Moto G73 5G Battery drain issue? Follow This