If your Motorola Moto G73 5G is having trouble connecting to WiFi, it can be quite frustrating, especially when you rely on a stable internet connection for browsing, streaming, and staying connected with others. But don’t worry, there are various steps you can take to troubleshoot and possibly resolve the problem. Here’s a comprehensive guide to help you get back online.
Solutions for Motorola Moto G73 5G Not connecting to WiFi
1. Restart Your Device and Router:
The first and simplest step is to restart both your smartphone and your WiFi router. This can resolve temporary glitches that might be causing the connectivity issue.
- Restart your Motorola Moto G73 5G: Press and hold the power button, then select “Restart” or “Reboot.”
- Restart your WiFi router: Unplug it from the power source, wait for about 30 seconds, and plug it back in. Wait a few minutes for it to fully restart.
2. Forget and Reconnect to the WiFi Network:
Sometimes, removing the network from your phone and reconnecting can solve the problem.
- Go to Settings > Network & Internet > WiFi.
- Tap on the network you’re having trouble connecting to, then select “Forget.”
- Find the network again in the list of available networks, tap on it, and enter the password to reconnect.
3. Check for Software Updates:
Make sure your Motorola Moto G73 5G is running the latest software version. Updates often include fixes for connectivity issues.
- Go to Settings > System > Advanced then System update.
- If there’s an update available, download and install it to resolve the issue.
4. Check the Router’s Band Settings:
The Motorola Moto G73 5G supports both 2.4GHz and 5GHz WiFi bands. Some routers are set to use a single band or might have compatibility issues with certain devices. Access your router’s settings through a web browser (you might need to consult the router’s manual for instructions on how to do this). Check if both bands are active and try setting the router to use a specific band (2.4GHz is better for longer range, while 5GHz offers faster speeds at a shorter range).
5. Limit the Distance Between Your Phone and Router:
WiFi signal strength decreases with distance and when passing through obstacles like walls. Try to minimize the distance between your device and the router without physical obstructions.
6. Check for Interference:
Other electronic devices can interfere with WiFi signals. Try turning off devices that might be causing interference, such as cordless phones, microwave ovens, and Bluetooth speakers.
7. Reset Network Settings:
This will reset all network settings, including WiFi, mobile data, and Bluetooth. Go to Settings > System > Advanced > Reset options then Reset WiFi, mobile & Bluetooth. Confirm the reset.
8. Use Safe Mode:
Booting your phone in Safe Mode can help you determine if a third-party app is causing the issue.
- Press and hold the power button.
- Tap and hold “Power off” until you see the option to reboot in Safe Mode.
- Select “OK” to reboot in Safe Mode.
If you can connect to WiFi in Safe Mode, a third-party app is likely causing the problem. Try uninstalling recently downloaded apps one by one.
9. Factory Reset:
If none of the previously mentioned steps are effective, you may need to execute a factory reset. This will erase all data on your Motorola Moto G73 5G, so make sure to back up important files first. Navigate to Settings > System > Advanced then Reset options then select Erase all data (factory reset). Follow the prompts to reset your device.
10. Seek Professional Help
If you’ve tried all the above steps and your Motorola Moto G73 5G still won’t connect to WiFi, there may be a hardware issue. Contact Motorola support or visit a professional repair service for further assistance.
Conclusion
By following these steps, you can troubleshoot and potentially resolve WiFi connectivity issues on your Motorola Moto G73 5G. Remember to back up important data before performing any resets and to handle your device with care.