Experiencing network problems on your Motorola Moto G73 5G can disrupt your daily activities and communication needs. Network issues might manifest as poor signal strength, inability to connect to the internet, dropped calls, or difficulty in sending or receiving messages. To address these concerns, follow this comprehensive guide.
Guidelines to Overcome Motorola Moto G73 5G Network Problem
1. Restart Your Device:
A simple but often effective first step is to restart your Motorola Moto G73 5G. This can resolve temporary software glitches that might be affecting the network connection.
2. Check SIM Card Installation:
Make sure your SIM card is correctly inserted and undamaged. A poorly inserted SIM card or physical damage can cause network issues. If possible, try the SIM card in another device to rule out a SIM card problem.
3. Verify Network Coverage:
Check if the network problems persist in different locations. You may be in an area with weak signal coverage. You can also compare the network performance with another device to determine if the issue is only with your Moto G73 5G.
4. Toggle Airplane Mode:
Switching Airplane Mode on and then off can sometimes help re-establish network connections. This effectively resets your device’s ability to connect to cellular networks.
5. Update Your Device’s Software:
Ensure your Motorola Moto G73 5G is up to date with the latest software version. Manufacturers release updates that can improve device performance and resolve existing issues, including network-related problems. Go to Settings > System > Advanced > System updates to check for available updates.
6. Check Network Settings:
- Preferred Network Type: Ensure your device is set to the correct network mode. Go to Settings > Network & Internet > Mobile network > Advanced and select the preferred network type (e.g., 5G/4G/3G Auto).
- Access Point Names (APNs): Incorrect APN settings can lead to network issues. Verify that your APN settings match those provided by your carrier.
7. Reset Network Settings:
If the preceding steps fail to address the issue, attempt resetting the network settings. This action will delete all network configurations, including Wi-Fi networks, cellular settings, and Bluetooth connections. Navigate to Settings > System > Advanced > Reset options, then select Reset Wi-Fi, mobile & Bluetooth.
8. Use Safe Mode:
Booting your device in Safe Mode can help identify if a third-party app is causing the network issues. In Safe Mode, all third-party apps are disabled, allowing you to test the network connection. To enter Safe Mode, press and hold the Power button, then tap and hold the Power off option on the screen until the Safe Mode prompt appears. Tap OK to restart in Safe Mode.
9. Factory Reset:
If none of the above steps work, consider performing a factory reset as a last resort. This will erase all data on your Motorola Moto G73 5G and restore it to factory settings. Before proceeding, ensure you back up important data. Then, go to Settings > System > Advanced > Reset options then tap Erase all data (factory reset).
10. Contact Motorola Support or Your Carrier:
If the problem persists after trying all the above steps, there might be a hardware issue or a problem with your carrier’s network. Contact Motorola support for further assistance or reach out to your mobile carrier to check if there’s a known network issue in your area.
Conclusion
By following these steps, you should be able to diagnose and potentially fix network problems on your Motorola Moto G73 5G. Remember, if the issue seems to be hardware-related or continues despite troubleshooting, professional support is the best course of action.
Also read: Motorola Moto G73 5G GPS not working? Follow This