Motorola Edge 40 Neo Ghost touch? Do this

Experiencing “ghost touching” on your Motorola Edge 40 Neo, where the screen responds to non-existent touches, can be frustrating. This phenomenon can disrupt normal phone use, leading to random app openings, typing, or scrolling. Here’s a detailed approach to diagnose and remedy ghost touching on your device.

Steps to Address Motorola Edge 40 Neo Ghost touch

1. Clean the Screen:

Start with the simplest fix i.e. cleaning your device’s screen. Oils, dirt, and moisture can simulate touch. Utilize a soft, lint-free cloth to delicately wipe the screen. Avoid using water or cleaning solutions directly on the screen.

2. Remove Screen Protector and Case:

Sometimes, screen protectors or cases can exert pressure on the screen, causing ghost touches. Remove them to see if the issue persists. If the problem stops, consider replacing them with ones specifically designed for the Motorola Edge 40 Neo.

3. Restart Your Device:

A quick reboot can solve various software glitches, including ghost touch. This action refreshes the system without deleting your data.

4. Update Your Device:

Ensure your Motorola Edge 40 Neo is running the latest software version. Firmware updates often include fixes for known bugs and improvements in touchscreen responsiveness. Check for updates in Settings > System > Advanced then System updates.

5. Perform a Safe Mode Boot:

Booting in Safe Mode can help you discern if third-party apps are causing the ghost touching. To enter Safe Mode, press and hold the power button, then long-press the “Power off” option on the screen until the “Reboot to Safe Mode” prompt appears. Select “OK” to reboot. If the problem stops while in Safe Mode, it’s probable that a third-party app is causing the issue. Restart your phone to exit Safe Mode and uninstall recently added apps one by one to identify the problematic app.

6. Reset Touchscreen Calibration:

Some devices offer the option to recalibrate the touchscreen. While specific steps can vary, generally, you can find touchscreen calibration settings under Settings > Display. If this option isn’t available on your device, skip to the next step.

7. Factory Reset:

If none of the above solutions work, consider performing a factory reset as a last resort. This will erase all data on your device, so make sure to back up important files. To factory reset, navigate to Settings > System > Advanced > Reset options > Erase all data (factory reset). This can resolve underlying software issues causing ghost touching.

8. Check for Physical Damage:

Examine your device for signs of physical damage, especially on the screen and its edges. Drops or impacts can affect the touchscreen’s functionality. If you find damage, professional repair might be necessary.

9. Monitor for Overheating:

Overheating can cause touchscreen malfunctions, including ghost touches. If your device becomes excessively hot, turn it off and let it cool down before using it again.

10. Seek Professional Assistance:

If ghost touching persists despite trying all the aforementioned fixes, it’s likely a hardware issue. Contact Motorola support or visit an authorized service center for a professional assessment and repair. If your device is under warranty, you might be eligible for a free repair or replacement.

Conclusion

Addressing ghost touching requires a methodical approach, starting with basic fixes and moving towards more comprehensive solutions. By following these steps, you can identify whether the issue is caused by external factors, software glitches, or underlying hardware problems, and take appropriate action to restore your Motorola Edge 40 Neo’s functionality.

Also read: Motorola Edge 40 Neo Overheating? Check Fixes