Touchscreens with glass on top are the integral and common components of a smartphone. Although the touchscreen is made to last for millions of touches, sometimes it could fail either temporarily or permanently. As said, it may not always be a hardware issue as the software backing it could fail as well. Thus, if you are struggling with a LG V60 ThinQ 5G Dual Screen unresponsive touchscreen issue, you need to find a fix and fast.
Let’s dig into the list of troubleshooting strategies that you can pull off to sort out the matter at hand.
Reboot
You will find this troubleshooting method to matter what you want to fix. If this is a temporary and not-so-advanced issue, you must be able to fix the LG V60 ThinQ 5G Dual Screen unresponsive touchscreen problem using a reboot. There are multiple ways to reboot the phone. You can try the usual long-press on the power button to select “Power” or “Restart”. This is assuming there’s a chance that you can click the on-screen option.
On the other hand, you can pull off a forced reboot using power plus volume UP (or DOWN) for a few seconds until the phone dozes. Once your LG V60 ThinQ 5G Dual Screen is shut down, you can always restart it using the power button.
Enter the safe mode [ LG V60 ThinQ 5G Dual Screen Unresponsive Touchscreen ]
Turns out if your phone has unresponsive touchscreen issues but only intermittently, you can use this method. All you have to do is to long-press on the power button to view power options. Next, tap and hold on to the “Power Off” option on the screen. Then you will see a prompt whether you want to enter the safe mode or not. When you click on OK, it will guide you to safe mode.
When in safe mode, you are disabling all types of third-party apps and services. This means all the apps and settings that were installed when you brought your LG V60 ThinQ 5G Dual Screen for the first time remain intact. This gives you an idea of whether the unresponsive touch screen issue is happening in the safe mode or not. If the answer is NO, then the 3rd party apps or services could be responsible. If the answer is YES, then the error is something else. Read along.
Remove the screen protector
Almost everyone uses a screen protector on their phone. This is because that’s what protects the screen from accidental drops, damages, and scratches whatsoever. Your LG V60 ThinQ 5G Dual Screen might have issues with a screen protector and that is a problem that it is acting weird. Remove the screen protector and check whether it makes any difference or not.
Use an alternative to control your LG V60 ThinQ 5G Dual Screen
Since you aren’t able to use the touchscreen, you need an alternative to control the phone. This is something you can do although it won’t actually replace using a touchscreen. But it can be used for the time being.
All you have to do is to use either facial recognition or voice recognition to control your LG V60 ThinQ 5G Dual Screen. Voice Access from Google or any third-party apps can help with voice recognition while the EVA Facial Mouse app will let you use facial recognition to control the movement accordingly.
Of course, as we have mentioned, it isn’t a replacement but rather a workaround. Also, you need partial access to the phone for it to work because you need to download and install the app beforehand.
Analyze the touchscreen [ LG V60 ThinQ 5G Dual Screen Unresponsive Touchscreen ]
In case the touchscreen lags a lot and suffers from software glitch lagging or making it unresponsive, you can actually run an app called Touchscreen Repair. This app helps you diagnose the touchscreen and ascertain why it is taking too long for a touchpoint to act and so on. Let’s see how it works.
- Download and install Touchscreen Repair or a similar app from the Google Play Store.
- Begin testing the touchscreen using the on-screen instructions which won’t take more than a few minutes to complete.
- Once you run it, the app should return its analysis and list out how you can fix it if possible.
- At the end of the day, rebooting the device tends to fix more software glitches than you can think of. So don’t leave this method without rebooting your LG V60 ThinQ 5G Dual Screen.
Another way to diagnose the touchscreen
Every smartphone comes with a set of secret star codes that you can use to test our various features and functions. Once such star code is for the touchscreen that you can run to check the responsiveness of the screen. Try *#7352#, *#*#3424#*#*, *#*#SERVICE#*#*, *#*#7378423#*#*, *#0*# among others.
Verify if your screen is water damaged
Before you can call in the big guns, check if the touchscreen is water-damaged. Check for physical or liquid damage on your LG V60 ThinQ 5G Dual Screen. Although physical damage can be minor to major, liquid damage is always dangerous for a smartphone unless it has some kind of protection against water.
Report the issue [ LG V60 ThinQ 5G Dual Screen Unresponsive Touchscreen ]
Eventually, this is what you will have to do if nothing else works. You need to walk into a nearby service center (most probably an authorized one) and report the issue. Whether it is a hardware or a software issue, the technician will be able to diagnose and prescribe the required methods to fix it.
Of course, you will have to pay more for hardware damage. Such as in case the touchscreen is damaged as opposed to a software glitch that can be fixed with a software update or so. Also, reporting to an authorized service center ensures that you can retain the warranty on your LG V60 ThinQ 5G Dual Screen. Whereas a local service center would void the same.
Conclusion
With that, we conclude a guide on how to fix the LG V60 ThinQ 5G Dual Screen Unresponsive Touchscreen issue. Of course, although this guide should fix the problem, there’s no “One Fix Fits All” in many cases so keep that in the tab as well.
Also read: LG V60 ThinQ 5G Dual Screen GPS not working? Solve now