Smartphones are comprised of touchscreens with glass on top. Even though touchscreens are designed to last for millions of touches, they can sometimes fail both temporarily and permanently. As mentioned, it may not always be a hardware problem as the software underlying it could also malfunction. Therefore, you need to find a fix as soon as possible if you are experiencing an unresponsive touchscreen on your Google Pixel 5.
Let’s look at some troubleshooting strategies you can use to resolve the issue.
Reboot
You will find this troubleshooting method to work no matter what you want to fix. If this is a temporary and not-so-advanced issue, you should be able to fix the Google Pixel 5 unresponsive touchscreen problem using a reboot. It’s possible to reboot the phone in several ways. To do so, press the power button and select “Power” or “Restart.” Assuming you can click the on-screen option, this is the best option.
Alternatively, you can perform a forced reboot using power + volume UP (or DOWN) for a few seconds until the phone doeszes. Once your Google Pixel 5 has shut down, you can always restart it.
Enter the safe mode [ Google Pixel 5 Unresponsive Touchscreen ]
You can actually use this method if you experience intermittent unresponsive touchscreen issues on your phone. Simply press the power button long enough to open the power options menu. Next, tap and hold on the “Power Off” option on the screen. You will see a prompt asking whether you want to enter safe mode or not. When you click on OK, you will be guided to safe mode.
You will be disabling all third-party apps and services when you are in safe mode. This will ensure all the apps and settings you installed the first time you bought your Google Pixel 5 remain intact. In this way, you can tell if the unresponsive touch screen is occurring in safe mode. It’s possible that the error has to do with third-party applications or services if the answer is NO. If the answer is YES, then it’s something else.
Remove the screen protector
It’s almost universal that you use a screen protector for your phone because it protects the screen from accidental drops, damages, and scratches. If your Google Pixel 5 is acting weird, it might have a problem with the screen protector. Remove the screen protector and see if it makes a difference.
Use an alternative to control your Google Pixel 5
Seeing as you can’t use the touchscreen, you need to use an alternative method to operate the phone. This is something you can do, but it won’t replace using a touchscreen. But it can be used for now.
You can control your Google Pixel 5 with either facial recognition or voice recognition. With Google Voice Access or any third-party app, you can do voice recognition, while with the EVA Facial Mouse app, you can use facial recognition to control movements.
Obviously, it is not a replacement, but rather a workaround. Additionally, you need partial access to the phone for it to work since you have to download and install the app beforehand.
Analyze the touchscreen [ Google Pixel 5 Unresponsive Touchscreen ]
There is an app called Touchscreen Repair that can actually help you if your touchscreen lags a lot or becomes unresponsive as a result of software glitches. Let’s see how this app works. It helps you diagnose your touchscreen and determine why it’s taking a long time for a touchpoint to respond.
- From the Google Play Store, download Touchscreen Repair or a similar app.
- Use the on-screen instructions to test the touchscreen, which shouldn’t take more than a few minutes.
- The app should return its analysis and explain how to fix it if possible once you run it.
- Rebooting the device usually fixes more software glitches than you can imagine. Do not leave this method without rebooting your Google Pixel 5.
Another way to diagnose the touchscreen
As part of every smartphone, there are secret star codes that you can use to test features and functions. One of these star codes is for testing the touchscreen’s responsiveness. Try *#7352#, *#*#3424#*#*, *#*#SERVICE#*#*, *#*#7378423#*#*, *#0*# among others.
Verify if your screen is water damaged
Before you call in the big guns, check if the touchscreen is water-damaged. You can check your Google Pixel 5 for physical or liquid damage. While physical damage can be mild to severe, liquid damage is always dangerous unless the smartphone is waterproof.
Report the issue [ Google Pixel 5 Unresponsive Touchscreen ]
When all else fails, you’ll have to go to a nearby service center (probably an authorized one) and report the issue. It doesn’t matter if it’s a hardware issue or a software issue, the technician will be able to diagnose the problem and prescribe the solution.
If you have hardware damage, you will have to pay more. For example, if the touchscreen is damaged rather than a software glitch that can be fixed with a software update. In addition, reporting to an authorized service center ensures that you will retain your Google Pixel 5’s warranty, whereas a local service center will void your warranty.
Conclusion
This concludes our guide on how to fix Google Pixel 5 Unresponsive Touchscreen. While this guide should help, there is no “One Fix That Fits All” in many cases, so keep that in mind.
Also read: Google Pixel 5 GPS not working? Solve now